1xvet's Privacy Policy
The security of your personal information is our highest priority. Learn in detail how 1xvet collects, stores, and uses your data in this document.
1. Introduction & Scope
1xvet operates a safe and transparent platform for online gaming and betting users in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect when you use our website, mobile version, or other services, how that information is used, and what measures we take to protect your privacy.
This policy applies to all services of 1xvet. By registering on the platform or continuing to use your account, you are considered aware of and in agreement with the terms of this policy.
This policy applies only to individuals aged 21 or older. Minors must refrain from using the 1xvet platform.
2. What Information We Collect
1xvet collects only the information needed to operate our services without interruption and to improve your experience. The categories of information collected are described below.
Identity Information
During account registration and identity verification, we collect:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID card or passport details (where applicable)
Financial Information
To process deposits and withdrawals, we collect:
- bKash, Nagad, Rocket, or Upay account numbers
- Bank account details (for bank transfers)
- Transaction history and amounts
- Information required for payment verification
Usage Information
Information automatically collected while using the platform:
- Gaming history and betting records
- Login times and session data
- Preferred games and categories
- Activity related to promotional offers
Technical Information
Automatically collected while using the website and app:
- IP address and device type
- Browser and operating system information
- Information collected via cookies and similar technologies
- Connection time and frequency
3. Purpose of Data Use
1xvet uses collected information for limited and specific purposes. We never sell your information to third parties.
4. Data Storage & Security
1xvet follows industry-standard technologies and practices to keep your information secure. Our security measures are regularly reviewed and updated.
Encryption Technology
All data transfers are secured with SSL/TLS encryption. Communication between your browser and our servers is fully encrypted, meaning third parties cannot read this information.
Secure Server Infrastructure
Your information is stored in secure data centers where multiple layers of security measures are in place to prevent unauthorized access. Regular backups are taken and appropriate measures are maintained to prevent data loss.
Data Retention Period
We retain your information for as long as your account is active. Even after account closure, certain information may be retained for a defined period due to legal obligations or dispute resolution needs.
Our Security Measures
- SSL/TLS Encryption
- Two-Factor Authentication
- Automated Fraud Detection
- Regular Security Audits
- Encrypted Password Storage
- Round-the-Clock Network Monitoring
5. Data Sharing with Third Parties
1xvet never sells your personal information to advertisers or unrelated third parties under any circumstances. Data sharing may occur only in the following limited situations:
Payment Service Providers
The necessary information is shared with bKash, Nagad, Rocket, Upay, and bank transfer providers to process transactions. All these payment gateways follow their own privacy policies.
Technology Partners
Only the minimum information essential for service delivery is shared with game providers and platform infrastructure operators. All of them operate under strict data protection agreements.
Legal Authorities
Relevant information may be provided in response to legal obligations, court orders, or valid requests from regulatory bodies.
Before sharing information with any third party, 1xvet ensures that the party complies with appropriate data protection standards and that the purpose of data use is clearly defined.
6. Cookie Policy & Tracking Technologies
1xvet uses cookies and similar technologies to keep the website functioning properly and to personalize your experience.
Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, perform security checks, and save your preferences. Without these cookies, the platform will not work properly.
Analytical Cookies
These cookies collect information to help us understand how users are using our platform. The collected information is used to improve the quality of our services.
Cookie Control
You can manage or disable cookies through your browser settings. However, disabling certain cookies may cause some platform features to not work properly.
Cookie Types & Purpose
7. Your Rights & Controls
1xvet believes you should have full control over your own information. Your rights are outlined below:
Right to Access Information
You can request a copy of your personal information held by us at any time.
Right to Correct Information
If your information is inaccurate or incomplete, you can request us to correct it.
Right to Delete Information
In certain circumstances you may request the deletion of your personal information, although some information may need to be retained due to legal obligations.
Right to Object to Processing
You have the right to object to the processing of your information for specific purposes, particularly for marketing purposes.
Right to Data Portability
You have the option to request your information in a structured, machine-readable format.
Right to Withdraw Consent
Where information processing is based on consent, you can withdraw that consent at any time.
To exercise any of your rights or to send a data-related request, please contact our support team. We generally respond within a reasonable time.
8. Minor Protection Policy
Age Restriction
1xvet strictly provides services only to individuals aged 21 or older. Age is verified during account registration and date of birth is collected.
We do not knowingly or unknowingly collect information from any minor. If a parent or guardian believes their child has mistakenly created an account, please contact our support team immediately.
If a minor's information is identified in our system, we delete it immediately and close the associated account. Parents and guardians should monitor their children's internet use and control access to online gaming sites.
21+ Age
For individuals aged 21 or older only
9. Policy Changes & Updates
1xvet reserves the right to revise and update this privacy policy as needed. If significant changes are made to the policy, we will notify you in the following ways:
- By displaying a prominent notice on the website
- By sending a notification to your registered email address
- By displaying a summary of the updated policy on the screen after login
If you continue using the platform after the changes, you will be considered to have agreed to the updated policy. For significant changes, your active consent may be required.
10. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us.
Privacy Support
1xvet's support team is available 24/7. Contact us in Bengali or English for any questions related to data protection.
Related Policies & Information
Reading our other policy pages will give you a clearer understanding of the 1xvet platform.